Through the on-demand call, on-site operation and maintenance, regular inspections and other support methods for the confidentiality of the unit to provide IT maintenance services.
- Consulting Planning Service
- Operation and maintenance management service
- Security Service
- System Optimization Service
- Equipment Maintenance Service
- Commercial chain services
- Data Center Services
- cloud service
- Confidential Service
Service content overview
Service area
● Confidential computer room operation and maintenance
● Confidential Network Operation and Maintenance
● Physical environment operation and maintenance
● Confidential Operation and Maintenance
● Conference system operation and maintenance
● Monitoring system operation and maintenance
Main Content
● 7*24-hour helpdesk support
● Provide management department registration engineer
● Independent quality control, continuous improvement, and improved customer satisfaction.
● Independently researched and developed the secret service process to ensure smooth and secure security.
● Confidentiality service delivery (eg asset report, inspection report, daily report, weekly report, monthly report, annual report, ...)
Value Of Customer
- customer service center
- IT service acceptance platform 7*24 round-the-clock support service 7*24 remote technical support All media (WeChat, email, phone, etc.) business support
- Spare Parts Supply Center
- Regional Spare Parts Center VIP exclusive spare parts library Multi-factory spare parts resources Pre-replacement of multiple product spare parts
- Onsite support services
- National service resources Regional Expert Resource Pool Field technology, pre-test support Major safeguards