Service content overview

A professional service team is assigned to provide you with a full range of data center management services

Service area

 System organization, process development

 Tool online, business monitoring

 Equipment troubleshooting, supplier management

 7*24 hours on duty

 

Main Content

 Assist in the establishment of an IT management system and create six core processes in the IT operation and maintenance management system;

 Establish local services, multi-channel service portals (such as: WeChat, email, phone...);

 Introduce monitoring tools to realize automatic fault detection, automatic billing and quick recovery;

  Assist management departments in establishing third-party supplier management systems;

  Regular patrol inspection and equipment dust removal, providing standard management of asset management, key guarantees, service reports, etc.

  Provide technical resource pool to protect customer hardware platform and various application systems