Service content overview 

Through the rapid replacement of spare parts, remote technical support, software version upgrades and other services, you can effectively extend the life cycle of your IT equipment, provide spare parts for key equipment components, and quickly eliminate major troubleshooting problems.

Service area

 Server, storage

 Network equipment, UPS distribution

 Precision air conditioning, access control system

 Dynamic ring system, monitoring system

 Fire system, alarm system, etc.

Main Content

 7*24-hour help desk support, multi-channel service portal (eg: WeChat, email, phone...)

 Remote technical support services

 Fast spare parts replacement service

  Maintenance Software Version Support Services

  Online consulting service   

  Flexible, optional service levels(5×10×NBD、7×10×ND*、 7×24×4)