Through on-demand call, on-site operation and maintenance, regular inspections and other support methods, combined with advanced operation and maintenance management tools, provide security services for your IT system to run uninterruptedly.
Service Content
Through on-demand call, on-site operation and maintenance, regular inspections and other support methods, combined with advanced operation and maintenance management tools, provide security services for your IT system to run uninterruptedly.
Service area
● Energy basic operation and maintenance
● Communication network operation and maintenance
● Data Center Operation and Maintenance
● Desktop terminal operation and maintenance
● Conference system operation and maintenance
● Monitoring system operation and maintenance
Main Content
● 7*24-hour help desk support, multi-channel service portal (eg: WeChat, email, phone...)
● Work order management system, allowing the entire service process to be visible
● Independent quality control, continuous improvement, and customer satisfaction
● Service big data analysis, standard service deliverables (eg asset reports, inspection reports, daily reports, weekly reports, monthly reports, annual reports, ...)
● Pay attention to Wuhan Defa WeChat public number and obtain timely IT updates