Service Content 

Based on ITIL and ITSS, we help customers build a standardized operation and maintenance system, and consult and land the entire life cycle of planning, implementation, management, and operation of IT systems.

Service Area

 Formulate clear IT operation and maintenance management strategy

 Build an advanced IT service management model

 Introduce a flexible and easy-to-use ITSM platform

 Establish professional IT operation and maintenance service team

Main Content

 Operation and maintenance strategy, management system, service catalog design

 ITIL Core Six Process Design (Events, Issues, Changes, Configurations, Service Levels, Service Reports)

 Organization review, continuous improvement

  Publish and implement the system and promote training and certification

  Service summary and report, acceptance